Privacy policy

Privacy Policy

Aayanbaby.com
Operated by: NFORT INDUSTRIES (OPC) PRIVATE LIMITED
Registered Address: B-165, Madanpur Khadar Extension Part 3, Near Makki Masjid, New Delhi – 110076
GSTIN: 07AAKCN3687M1ZP

Last updated: 03/07/2026

Aayan Baby ("we," "us," "our") respects your privacy and is committed to protecting it. This Privacy Policy explains what information we collect when you visit or shop on aayanbaby.com, how we use it, and the choices you have.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a) Information You Provide to Us

  • Contact details: name, email address, phone number
  • Shipping and billing address
  • Order details: products purchased, order value, order history
  • Payment information: processed securely via our payment gateway partners (we do not store your full card, UPI, or bank details on our servers)
  • Account information: if you create an account, your login credentials
  • Communications: messages you send us via email, WhatsApp, phone, or contact forms

b) Information Collected Automatically

  • Device and browser information: IP address, browser type, device type, operating system
  • Usage data: pages visited, time spent on site, referring website, clicks
  • Cookies and similar technologies: used to remember your preferences, keep items in your cart, and understand site usage (see Section 6)

c) Information from Third Parties

  • Payment confirmation from payment gateways
  • Delivery status from courier/logistics partners

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders, including shipping and delivery
  • Communicate with you about your orders, returns, refunds, and customer support queries
  • Send you order confirmations, shipping updates, and, where you have opted in, promotional offers and newsletters
  • Improve our website, products, and customer experience
  • Detect and prevent fraud, unauthorized transactions, or misuse of our website
  • Comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

  • Logistics and courier partners, to deliver your orders
  • Payment gateway providers, to process payments securely
  • Service providers, who help us operate our website, send emails, or provide customer support, under confidentiality obligations
  • Government or law enforcement authorities, where required by law, court order, or to protect our legal rights

4. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including order fulfilment, legal, accounting, or reporting requirements. Once no longer required, your data is securely deleted or anonymized.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website uses cookies and similar tracking technologies to:

  • Keep you signed in and remember items in your cart
  • Understand how visitors use our website
  • Personalize your browsing experience

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.

7. Your Rights and Choices

You may:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal or contractual obligations
  • Opt out of marketing/promotional emails at any time by clicking "unsubscribe" or contacting us directly
  • Withdraw consent for processing, where consent is the basis for processing

To exercise any of these rights, contact us at aayanbaby.com@gmail.com.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., social media, payment gateways). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies separately.

9. Children's Privacy

While our products are designed for babies and children, our website and services are intended for use by adults (parents/guardians) making purchases. We do not knowingly collect personal information directly from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

NFORT INDUSTRIES (OPC) PRIVATE LIMITED
B-165, Madanpur Khadar Extension Part 3, Near Makki Masjid, New Delhi – 110076
GSTIN: 07AAKCN3687M1ZP
Email: aayanbaby.com@gmail.com
Phone/WhatsApp: 7357553823
Website: aayanbaby.com

By using aayanbaby.com, you consent to this Privacy Policy.