Shipping policy

Shipping Policy

Aayanbaby.com
Operated by: NFORT INDUSTRIES (OPC) PRIVATE LIMITED
Registered Address: B-165, Madanpur Khadar Extension Part 3, Near Makki Masjid, New Delhi – 110076
GSTIN: 07AAKCN3687M1ZP

Last updated: 03/07/2026

This Shipping Policy explains how we process, pack, and deliver orders placed on aayanbaby.com. By placing an order with us, you agree to the terms outlined below.

1. Order Processing Time

• Orders are typically processed and dispatched within 1–2 business days of order confirmation.
• Orders placed on Sundays or public holidays will be processed on the next business day.
• During sale periods or high order volumes, processing may take slightly longer; we appreciate your patience.
• You will receive an email/SMS confirmation once your order is dispatched, along with tracking details (if applicable).

2. Shipping Destinations

• We currently ship across India.
• We do not offer international shipping at this time. (If this changes, this policy will be updated.)

3. Shipping Timelines

Estimated delivery timelines after dispatch:

These timelines are estimates provided by our courier partners and are not guaranteed. Delays may occur due to weather, courier network issues, regional restrictions, or other circumstances beyond our control.

4. Shipping Charges

• Shipping charges (if any) will be clearly displayed at checkout before you complete your order.
• We may offer free shipping on orders above a specified value, as communicated on the Website from time to time.

5. Order Tracking

• Once your order is shipped, you will receive a tracking number/link via email or SMS.
• You can use this to track your order's status directly with our courier partner.
• If you do not receive tracking details within 3 business days of ordering, please contact us at aayanbaby.com@gmail.com or 7357553823.

6. Delivery Attempts

• Our courier partners typically make 2–3 delivery attempts before returning the shipment to us.
• Please ensure your shipping address and contact number are accurate and reachable to avoid delivery delays or failed attempts.
• If a shipment is returned to us due to an incorrect address, unreachable contact number, or refusal at the doorstep, you may be liable for re-shipping charges if you request the order be resent.

7. Cash on Delivery (COD)

• COD may be available for select orders/locations, subject to a maximum order value and verification.
• Please keep exact change ready at the time of delivery where possible.

8. Delayed, Lost, or Missing Shipments

• If your order has not arrived within the estimated delivery window, please contact us with your order number so we can investigate with our courier partner.
• In case a shipment is confirmed lost in transit, we will offer a replacement (subject to availability) or a full refund.

9. Damaged Shipments

• Please inspect your package upon delivery. If the package appears damaged or tampered with, you may refuse delivery or accept it and report the issue to us within 48 hours, along with photos of the packaging and product.
• Refer to our Returns and Refund Policy for how damaged or defective items are handled.

10. Change of Shipping Address

• Address changes can only be accommodated before the order is dispatched. Please contact us as soon as possible if you need to update your shipping address.
• Once an order is dispatched, we are unable to modify the delivery address.

11. Contact Us

For any shipping-related questions, please contact:

NFORT INDUSTRIES (OPC) PRIVATE LIMITED
B-165, Madanpur Khadar Extension Part 3, Near Makki Masjid, New Delhi – 110076
GSTIN: 07AAKCN3687M1ZP
Email: aayanbaby.com@gmail.com
Phone/WhatsApp: 7357553823
Website: aayanbaby.com

This policy may be updated from time to time. Please review it periodically for the latest information.